Heading
Close X
Menu
Ford | Škoda | Geely
Furrows
Group has been serving motorists across Shropshire since 1918. Today we operate
three dealerships representing Ford, Kia, Škoda and Geely, employing almost 300
colleagues across the group.
We
are also proud to be an Employee Ownership Trust (EOT) business – which means
our people are at the heart of everything we do.
Due
to retirement, we are looking for an experienced Service Advisor to join our
fantastic team in Oswestry.
This
is a key front-of-house role in a busy aftersales department where you’ll be
the link between our customers and workshop team, ensuring every visit runs
smoothly and professionally.
The Role
You will:
·Welcome
customers and manage service bookings
·Understand
and record customer concerns accurately
·Create
and manage workshop job cards
·Liaise
with technicians and keep customers informed
·Explain
recommended work clearly and professionally
·Promote
additional work where appropriate
·Deliver
an exceptional customer experience every time
What We’re Looking For
Ideally
you will already be working as a Service Advisor in a dealership environment
and be confident managing a busy service desk.
You’ll need:
·Strong
customer service and communication skills
·Excellent
organisation and attention to detail
·The
ability to work in a fast-paced environment
·A
team-focused attitude
·Good
IT skills
·A
full UK driving licence
Advantageous
Experience
·Keyloop
/ Kerridge
·eDynamix
·VW
Group Accredited Service Advisor
·Experience
with Ford or Škoda brands
What We Offer
·Employee
Ownership Trust business
·30
days holiday (including bank holidays)
·Group
Life Assurance
·Health
& Wellbeing Programme
·Employee,
Friends & Family discounts
·Employee
referral bonus
Hours:
Monday – Friday, 45 hours per week
Saturdays: Rota basis
Salary: Competitive depending on experience
Apply
If
you're an experienced Service Advisor looking to join a great team in a
well-established and respected business, we’d love to hear from you.
Send
your CV and covering letter to:
hr@furrows.co.uk
Furrows Limited is
a diverse and inclusive employer, and welcomes applications from people of all
backgrounds.
© Furrows Group Ltd
Reg. Office: The Shrewsbury Garage, Benbow Business Park,
Harlescott Lane, Shrewsbury, Shropshire. SY1 3EQ
Reg. Company Number: 00149772
VAT Reg. No. 823 8521 30
Furrows Limited are a credit broker and not a lender. We are Authorised and Regulated by the Financial Conduct Authority. FRN 688547. We can introduce you to a selected panel of lenders, which include manufacturer lenders linked directly to the franchises that we represent. We act as an Agent for the Lenders and we would introduce you firstly to the manufacturer lender linked directly to the particular franchise who are usually able to offer the best available package to suit your needs. If they are unable to make you an offer of finance, we then seek to introduce you to the next best offer of finance from another lender on our panel. When you enter into a finance agreement with them, they will pay us a commission which can be either a percentage of the amount borrowed or a fixed documentation fee. Should you be accepted for credit, this commission amount will be detailed on your paperwork, before executing the contract, allowing you to understand the commission arrangement with the Lender. Our aim is to secure the best deal for you with your eligibility. All finance applications are subject to status. Furrows Limited are appointed representatives of Assurity Solutions Limited. This company is authorised and regulated by the Financial Conduct Authority, with FCA authorisation number 517510. Permitted activities include advising on and arranging general insurance contracts. Full FCA Statement can be found here
Furrows are proud to members of the following organisations:
