Furrows Accident Repair Centres

If you have been in an accident call Furrows Group Accident Aftercare on 0330 134 0128.

No one likes to think that they'll be involved in a road accident, yet every year, there are nearly 200,000 accident on Britain's roads. In a perfect world, you would be able to quickly get on with your life, whilst someone sorts out all the paperwork, deals with a quality replacement vehicle. Sounds too good to be true? Not if you rely on the Furrows Group Accident Aftercare team.

The service provided will depend on the accident circumstances and your exact needs, but in essence it works like this:

Immediately following an accident:

1. Call 0330 134 0128 anytime of day or night, 365 days a year.
2. Carry on with your normal routine, using one of our replacement vehicles (don't worry, we'll keep you up to date so you always know what's going on).
3. Get your car back, with the warranty intact and the paperwork complete.

Whilst our support team:

1. Arranges for your vehicle to be collected if not legally driveable.
2. Delivers a replacement vehicle to a location that's most convenient for you.
3. Talks to your insurer and manage the entire claims process on your behalf.
4. Uses manufacturer approved parts to repair your vehicle.
5. Returns your vehicle and picks up the temporary one.
6. Wraps up any remaining paperwork with your insurer.

FAQs about Furrows Accident Aftercare

Will my insurer be happy about this?

Absolutely, it's actually easier for your insurer because they are dealing with Accident Management professionals who understand exactly how the system works and what needs to be done.

How much does this service cost?

The service we provide is free of charge to you if the accident was not your fault. In fact, using a professional Accident Management team often speeds up the entire process, so it can be cheaper for your insurance company too. If it was your fault we can still manage your claim and the costs of recovery and a courtesy car will be explained to you when you call.

At Furrows, we have invested heavily in Accident Repair with 59 bays, 22 technicians, 7 spray booths and 9 sprayers, dedicated estimator’s and a large fleet of courtesy cars across our three sites in Shrewsbury, Telford and Oswestry.

The CARSQA BS10125:2022 for Vehicle Damage Repair is a truly independent certification scheme, Furrows are proud to hold this accreditation at all three of our Accident Repair Centres.

Technicians are Automotive Technician Accredited (ATA) and some achieving Senior ATA Accreditation. The ATA is an industry standard benchmark of competence where an ATA accredited individual has proven their capability at performing the job in their specialism. The ATA scheme is governed by the Institute of the Motor Industry (IMI) who are the professional association and Sector Skills Council for the retail automotive industry.

Furrows Accident Repair Centres are the approved repairer for the following Insurance Companies: & Accident Management Companies:

• Esure
• LV
• Saga
• NFU

• RSA Ford Insure
• Royal Sun Alliance
• WNS
• Zurich

• Aviva
• Chaucer
• Vizion

As well as insurance work, Furrows Accident Repair also undertake private car repairs of any type - resprays, body kits and repairs from small scratches and dents to major damage at competitive rates. Take the stress away with a FREE instant quote from Furrows in partnership with Body Damage Quote.

1. Click the button below.
2. Enter your registration number, or select your vehicle, details, and follow the green button.
3. Select the damaged zones, choose the most appropriate damage description(s) and upload a photo.

If you get stuck at any stage, simply click the "?" button.

Get a quote