Parts Advisor

About Us:

Join a well-established, excellent Shropshire brand - Incorporated in 1918, we have over 105 years of retailing vehicles in Shropshire, enjoying a long and well-earned reputation for quality vehicles and excellent customer service.

A company with almost 300 colleagues, and with a great record of staff retention, and proven career advancement opportunities.

We operate 3 franchise dealerships across Shropshire representing 3 manufacturers’ car, and van brands.

Position:

Due to continued growth, we have exciting Parts Advisor opportunities at our Telford and Shrewsbury dealerships.

We are looking for enthusiastic team players with excellent customer service skills. In this role, you will work closely with a small team, serving technicians at our busy workshop counters and supporting both retail and trade customers, whether in person or over the phone. You will also contribute to the smooth operation of the department through various tasks.

About you:

• Works well in a collaborative environment and supports colleagues.
• Ability to deliver excellent service, both in person and over the phone.
• Accurate and methodical in processing orders and handling parts.
• Confident and clear when interacting with customers and colleagues.
• Motivated to learn and grow within the role.
• Ability to multitask and prioritise in a busy environment.
• Familiar with using computers for data entry and order processing.

Benefits:

• Group Life Assurance Scheme
• Employee, Friends and Family discounts
• Health & Wellbeing Programme
• Employee Referral Bonus
• Holidays 30 days (inc. bank holidays)