Furrows Ford Telford has received its Electric Vehicle Approved (EVA) accreditation.
The Electric Vehicle Approved (EVA) scheme has been developed by the National Franchised Dealers Association (NFDA) to recognise retailers’ excellence in the electric vehicle sector. EVA is endorsed by the Government’s Office for Zero Emission Vehicles (OZEV) and Energy Saving Trust.
The scheme encourages dealerships to further develop their ability in selling and servicing electric vehicles. It recognises dealers’ expertise in the electric vehicle sector and promotes industry standards for the benefit of the consumer.
Following two extremely successful years, which saw over two-hundred dealers obtain accredited status, the Government has renewed its co-sponsorship of the scheme.
Energy Saving Trust independently audits individual dealerships to verify that they meet a set of standards covering EV sales and aftersales. These include the customer qualification process, staff knowledge and training, EV demonstration and handover processes as well as availability of EV service bays and charge points on site.
Gareth Richards, General Manager at Furrows of Telford, said "I am delighted that the team at Furrows of Telford have been awarded the EVA accreditation for the Ford franchise, achieving the high standards that the audit process demands, demonstrates to our customers they can have peace of mind they are dealing with an expert in the electric vehicle sector, whether they are looking for advice on their electric vehicle purchase or repairing and servicing their electric vehicle with Furrows”
To gain the accreditation, Furrows of Telford staff have undertaken intensive training and all colleagues must show a sold understanding of all electric and hybrid model variants. Well done to all staff at Furrows Ford Telford!