Car Service Manager - Telford

A unique opportunity has arisen for a Car Service Manager to join our busy service department looking after both Ford and Kia franchises in Telford.

The Service Manager role is one of the toughest and demanding roles within our dealerships. Reporting into the Group Service Manager this role is crucial in achieving overall group objectives through driving quality team performance within the aftersales operation. The successful candidate will have proven experience in managing a professional and experienced team whilst achieving budgets.

The ideal candidate? An exceptional individual who is able to demonstrate a successful track record within the role, ideally with franchise experience in the motor industry.

The main responsibilities:

  • Be able to clearly demonstrate the ability to generate impressive results by increasing performance, profitability and operating efficiency
  • Strong leadership and people management skills as the primary focus
  • To drive the business forward and maximise customer satisfaction whilst motivating and managing the aftersales team
  • To drive EVHC performance whilst ensuring all customers benefit from the professional service we offer
  • Be committed to achieving excellence
  • To lead the team whilst delivering business objectives
  • Amongst the management team, general site housekeeping duties

  • Skills and attributes:

    • Be an advocate for our company values
    • Leadership, supervision/management skills
    • Planning and organisational skills
    • Delivering results and meeting customer expectations
    • Strong IT skills
    • A full valid UK driving licence

    What’s In It for You?

    • Life Assurance Scheme
    • Employee and Family discounts
    • Health & Wellbeing benefits
    • Employee Referral Bonus
    • 30 days holiday (inc. bank holidays)

    Join Furrows Group and take the next step in your career with a company that values integrity, customer service, and excellence. If you have the skills and experience, we are looking for, we would love to hear from you!

    How to Apply: Please apply here or send your CV and cover letter to hr@furrows.co.uk

    Furrows Limited is a diverse and inclusive employer, and welcomes applications from people of all backgrounds.

    Location Telford
    Salary Competitive depending on experience

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