As the most established car dealership in Shropshire, the opinions of our customers are extremely important to us. We understand that without our most loyal customers, Furrows Group wouldn’t be where it is today, celebrating it's 100th Year. Over the years we’ve built our reputation as the leading Ford, Kia, Mazda & ŠKODA retailer in our area, which we don’t plan to damage by offering poor customer service and products.
We endeavour to provide only the highest quality of care to our customers, and treat all feedback, both positive and negative, very seriously. Buying a car can be a big commitment, and so Furrows Group will ensure the process is a smooth, fuss-free experience that will have our customers returning again and again. We’re always on hand to offer advice and answer any questions you may have, often tailoring our approach to suit the most specific requirements. Reviews are the biggest feature that helps us to shape our business, so we can always strive to be the very best.
Here you can find some of our most recent reviews from customers across Google, Facebook and other popular review sites. We hope that you’ll soon see that our great customer service and personal approach is what sets us apart from the competition.
If you’d like to provide feedback on your experience with our dealership, feel free to leave us a constructive review and we will be sure to take your feedback on board:
"Recently bought our new car from Lee Morgan at Furrows - outstanding customer service with no pressure. Great Information, advice and guidance, nothing felt like too much trouble. Hope we can buy the next car off you - Thankyou." - Dawn Roberts, 5/5 star rating - Furrows of Oswestry
"Repaired my car body work. It involved two insurance companies, car hire company and furrows. Furrows were, by far, the most professional, efficient, friendly, helpful company I had to deal with out of the four. Their workmanship on the repair was also very good. I was very impressed with them." - Charlie Woolcock, 5/5 star rating - Furrows of Oswestry
"My daughter and I recently bought a car here from Anton Silva. I can only say that from start to finish we have experienced an extremely high standard of customer service. Anton was so helpful and helped us find her a fabulous car within her price range. On collection the car was immaculate she was so excited to have her first good quality car. My daughter does a lot of miles and the confidence that I have that she has a good quality car which will keep her safe I cannot express enough. I would highly recommend Furrows Telford. I can only comment on the service we received from Anton which was fabulous..." - Angela Kitching, 5/5 star rating - Furrows of Telford