Simon Hetherington, Commercial Director at Kia Motors (UK) Limited commented: “This award from Feefo means a lot to Kia as it’s based on the feedback of real customers. In what was a challenging year for everyone, it is good to know that we were able to leave a positive impression on our customers.
“This is largely down to the consistently brilliant service
provided by our nationwide dealer network and the hard work and commitment
shown by everybody working at Kia. Being dedicated to providing an
industry-leading level of customer service to match our high-quality range of
vehicles, we are looking forward to gathering many more positive customer
reviews through Feefo and maintaining our ‘Gold Trusted Service’ award in
Congratulating Kia on winning this year’s award, Steph
Heasman, Director of Customer Success at Feefo, commented: “The Trusted Service
award has always been about recognising companies that go way beyond the norm
in customer experience and generate great feedback from happy customers.
“This year, despite the incredible challenges of a global
pandemic, so many companies using Feefo have continued to provide remarkably
high levels of service and they deserve a huge amount of credit for what they
have achieved. I’m confident that throughout 2021 we’ll see even greater
customer experience achievements from our partners as we return to something
Feefo-authenticated owner reviews are displayed on the pages of each Kia model on the brand’s UK website, at:www.kia.com/uk/.