Warranty and aftercare

Kia set a new benchmark in 2007 when it launched the first-generation cee'd in the UK with an industry-best seven-year/100,000-mile warranty. This demonstration of faith in the quality and reliability of Kia products was subsequently extended to every model from 2010. A major benefit is that it is transferable to subsequent owners at no charge, as long as the seven-year time limit has not been reached and the mileage is below 100,000. The EV6 benefits from the same warranty, which extends to cover the battery pack and motor(s).

The mechanical warranty is supported by a 12-year anti-perforation warranty and a five-year paint warranty.

Servicing is required every 10,000 miles or 12 months, whichever comes soonest. The EV6 is available with a range of ‘Kia Care’ service plans, developed to provide customers with a wide choice of service plan options within the first seven years of the vehicle’s life – matching its industry-leading seven-year warranty.

The service plans include a comprehensive range of options including the original, traditional, first, third and fifth services and those in between. In addition, a customer can purchase services up to and including the seventh service to match the full length of the warranty. Plans are available for all Kia owners and can be purchased at any point of ownership for cars up to five years old.

The Kia Promise was introduced to give customers the best ownership experience by giving them access to seven key benefits. The Kia Promise is activated after purchase and is done by simply registering on the online portal, MyKia. Along with the industry leading seven-year/100,000 mile warranty, other benefits of the Kia Promise include complimentary seven day insurance and £250 Insurance Excess Return for one year; easy to use Click & Collect on Genuine Kia accessories; convenient online service booking; Family-Like Care and Accident AfterCare. Every new Kia also comes with complimentary Roadside Assistance for 12 months. When a customer registers on MyKia, Kia Roadside Assistance Plus, the highest level of cover provided by the RAC, can be unlocked, which includes onward travel and European cover.

Kia Charge

Kia UK Limited has introduced a new IONITY bolt-on to its Kia Charge service, opening the door to low-cost high-power charging for Kia EV6 owners.

Kia Charge (www.kiacharge.com) provides comprehensive access to the UK public charging network, with more than 20,000 UK connectors accessible from a single account – and more than 200,000 connectors across Europe.

Kia Charge provides access to several major charging networks, including bp pulse, Pod Point, IONITY, Source London, Instavolt, Shell NewMotion, Osprey, Char-gy, and ESB. Several other networks, including certain regional services, are also available. Being able to access these networks via a single platform negates the need for drivers to sign up to separate accounts with multiple charging point operators.

Once signed up, EV6 owners can start a charge via the Kia Charge smartphone app or radio-frequency identification (RFID) card. Instead of numerous individual transactions, payments are made via a single itemised monthly invoice.

Kia Charge offers a choice of two fully flexible tariffs for all customers: ‘Easy’ and ‘Plus’:


  • Ideal for light users
  • One-off £1.99 charge to access the service and obtain RFID card
  • No monthly subscription, £0.49 ‘session fee’ on most chargers (excluding bp pulse and Pod Point)
  • Users charged per kWh


  • Ideal for those who rely more heavily on public charging
  • £2.99 monthly tariff, with no up-front charge or session fees
  • Users charged per kWh, but with 15 per cent discount per kWh from most networks (except bp pulse, Pod Point and IONITY)

Every user can also add a bp pulse bolt-on subscription to their Kia Charge account, costing an additional £7.85 per month. This subscription provides users with a discount of up to 40 per cent when charging within the bp pulse network, compared to the ‘instant’ charging rate.

An IONITY bolt-on also enables Kia EV owners to access discounted rapid charging via IONITY’s high-speed 350kW charging network. With this bolt-on, IONITY’s 400 high-power charging points across 24 European countries offer the same discounted charging rates, facilitating low-cost rapid-charging on cross-continental drives.

Available to Kia Charge users on either of two tariffs, the IONITY bolt-on costs £11.25 per month. Thanks to Kia’s partnership with IONITY, Kia Charge users can enjoy heavily discounted rapid charging on the IONITY network. The bolt-on reduces the standard charging rate from £0.70 per kWh by 64 per cent, to £0.25 per kWh. It also eliminates the £0.49 session fee.

The EV6 is the first Kia to offer 800V ultra-fast charging. This technology enables the car’s battery to recharge from 10-to-80 per cent in just 18 minutes (and for just £13.55) when plugged in to IONITY’s ultra-fast charging network via Kia Charge.

Customers can sign up to Kia Charge at www.kiacharge.com or by downloading the iOS or Android app (search ‘Kia Charge’ on the App Store or Google Play).