Furrows Ford Accident Repair Centres | Shropshire | Furrows Ford

Furrows Ford Accident Repair Centres

At Furrows we have been looking after Ford vehicles since 1918 and we have invested heavily in Accident Repair with 59 bays, 22 technicians, 6 spray booths and 9 sprayers, dedicated estimator’s and a large fleet of courtesy cars across our three sites in Shrewsbury, Telford and Oswestry.

Furrows Ford Accident Repair Centres are dedicated to getting your Ford back on the road in the shortest time possible, and Furrows Ford were among the first in the UK to be awarded a BSI Kitemark for Vehicle Damage Repair.

The BSI Kitemark is based on the recognized industry standard which identifies the key Methods, People and Processes to follow when carrying out vehicle repairs, the BSI Kitemark™ for Vehicle Damage Repair is a truly independent certification scheme, certified by UKAS (United Kingdom Accreditation Service). Furrows are proud to hold this accreditation at all three of our Accident Repair Centres..

Furrows Ford Technicians are Automotive Technician Accredited (ATA) and some achieving Senior ATA Accreditation. The ATA is an industry standard benchmark of competence where an ATA accredited individual has proven their capability at performing the job in their specialism. The ATA scheme is governed by the Institute of the Motor Industry (IMI) who are the professional association and Sector Skills Council for the retail automotive industry.

Furrows Ford are proud to offer Ford Accident Management which is a free service for all Ford customers, whatever the age of their vehicle.

Available 24 hours a day, 7 days a week, 365 days a year, Ford Accident Management will provide you with a free service from the time you have an accident to the moment you collect your repaired Ford.

We will:

  • Recover your vehicle where it cannot be driven, free of charge
  • Provide you with a free courtesy car – even if it’s not included in your insurance policy, even if you were at fault
  • Liaise with your insurance company to process the claim and have repairs approved
  • Complete your claim form
  • Ensure your vehicle is repaired at a Ford Accident Repair Centre
    • Only Ford genuine parts will be fitted
    • Only Ford trained technicians will work on your car
    • Your Ford panel warranty will be maintained

Don't forget to download the Ford Accident Management App to your smart phone.

You won't have to:

  • Remember all your details when you phone
  • Worry about looking for the number
  • Provide all the information to the call handler as this will automatically be sent to them from the app.

To find your nearest Ford Accident Repair Centre, click here or call Furrows Accident Repair at Shrewsbury, Telford or Oswestry.

In the event of an accident, phone Furrows Accident Repair at Shrewsbury (01743 454444), Telford (01952 641433) or Oswestry (01691) 654141 or Ford Accident Management on 020 364 444 or 0800 587 3673.


Ford Accident Management is provided on behalf of Ford Motor Company Limited by Motorcare Services Limited. Company Registration No - 2657470 Registered in England and Wales. Registered Office: Yarmouth House, 1300 Parkway, Solent Business Park, Whiteley, Hampshire, PO15 7AE. Motorcare Services Limited is an appointed representative of Nobilas UK Limited and Nobilas UK Limited has accepted responsibility for the provision of any Regulated Activity, as defined in section 22 of the Financial Services and Markets Act 2000, which Motorcare Services Limited may carry out from time to time.