PartsPlus Telford – Telesales vacancy

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Here at PartsPlus Telford we are looking to recruit a person to join our team, we are looking for the right individual to join our well established and experienced team of tele-sales parts professionals.

We are specialists in supplying Ford genuine parts direct to the motor trade across Shropshire, Wolverhampton and Mid Wales. We pride ourselves on building relationships with customers and providing them with the right part, at the right time.

You will be working in a busy sales office, with 4 others, where we take well over 250 phone calls a day. Our offices are all purpose built with the latest computer systems, parts look up programs and dealer management systems.

We need you to assist in the answering of the inbound calls and deal with customer orders, queries and enquires. Our customer database consists of over 800 customers which means the role is varied and you will be talking to many different people throughout the day. You will be looking to maximize every call by closing the sale and tagging with additional products that will be relevant to the customer.

Experience at a motor factor or main dealer would be beneficial but, not essential. If you have a keen interest in cars, you are PC literate and you are happy talking to people over the phone this could be the role for you.Attention to detail is essential as is the desire to help customers. Excellent communication skills are a must as you will be discussing customer requirements and fulfilling their needs.

You will be working Monday to Friday 9am – 6pm with alternate Saturdays from 8am – 1pm. If you are successful in gaining this position you will receive a package of £25k OTE, 22 holidays per year plus Bank Holidays.

If you believe this role suits you and you want to work as part of a fantastic team then please call Tim on 01952 980 900 or email your CV to tim.preston@partsplusuk.com