All-New Mazda MX-30 FAQs

When will I be able to place an order for the all-new MX-30?

Pre-order for the all-new Mazda MX-30 First Edition will open from 3rd March 2020. Please click here to complete a pre-order form.

When will I be able to see the all-new Mazda MX-30 in the UK?

Please sign up for more information regarding opportunities to see the all-new Mazda MX-30 before it goes on sale in early 2021.

When will I be able to test drive the all-new Mazda MX-30?

It will be available at your local dealer in early 2021. We recommend you sign up for more information to be kept updated as we get closer to launch.

Will I be able to get the £3,000 Government Plug-in Car discount?

We expect the all-new Mazda MX-30 will qualify for the Government Plug-in Car Grant discount, worth £3,000 at the current level. The value of this Grant is subject to formal approval by the Office for Low Emission Vehicles (OLEV), which we anticipate will be received during 2020. OLEV reserves the right to alter or withdraw the Plug In Car Grant at any time.

What are the benefits to business and company car drivers?

• No BIK tax for pure electric vehicles with CO2 emissions of 0g/km from April 2020.
• Cars with zero CO2 emissions are also eligible for 100% first year capital allowances from April 2020. This means you can deduct the full cost from your pre-tax profits.
• Exempt from first year Vehicle Excise Duty

Does the all-new Mazda MX-30 have regenerative braking?

Yes it does. One of the unique features of an electric motor is that it can be both a motor and a generator. When depressing the accelerator the battery powers the motor. However, when off the accelerator, while coasting or applying the brakes, the motor switches into generator mode. This slows the car down just as if you had shifted to a lower gear in a conventional car.

At the same time, energy which would normally be lost is converted into usable energy that can be stored in the car’s battery and used to extend the usable range of the vehicle whilst driving.

Range

What is the range of the all-new Mazda MX-30?

The range is expected to be a WLTP 124 miles* (subject to homologation closer to launch).

Is there a way to optimise the range?

Yes. The range is dependent upon the weather, your speed and the use of electrical features within the car, such as air conditioning or heated seats.

Pre-order

When will I be able to place an order for the all-new MX-30?

Pre-order for the all-new Mazda MX-30 First Edition will open from 3rd March 2020. Please click here to complete a pre-order form.

Do I need to specify a Mazda dealer to pre-order?

Yes, you will need to select a Mazda dealer as the pre-order will be placed with them directly.

How do I place a pre-order for the MX-30?

You will be asked to select a dealer to handle your order through from pre-order to delivery. You will then be asked to select an exterior colour for your all-new Mazda MX-30 First Edition and add your contact details. Once these are submitted, your nominated dealer will contact you to discuss taking a recommended £800 deposit. Once this has been placed you will receive an email confirming that your order has been placed. Click here to begin your pre-order.

If i order now, when will I receive my car?

Deliveries of all-new Mazda MX-30 First Edition will commence from early 2021. Pre-ordering now will ensure you are amongst the first to receive your car.

What if I place a reservation online but change my mind and do not want to pay a deposit?

That is fine. All we ask is for you to contact your nominated dealer to let them know you have changed your mind.

What happens if I want to cancel my order after I have placed a deposit?

We ask you to contact your nominated dealer as the reservation you have placed is with them.

As only the first edition is available to order, will more models be available and if so, when?

The all-new Mazda MX-30 First Edition will be the only model available for delivery in early 2021. Further line-up details will be made available closer to launch however these models will not be available until mid 2021.

Will I be able to finance my all-new Mazda MX-30 First Edition?

Yes, it will be possible to finance all-new Mazda MX-30 First Edition. Details of the available finance packages will be confirmed closer to the launch by your dealer.

What if I am interested in buying all-new Mazda MX-30 but I am not ready to place a pre-order yet?

We would recommend you sign up here to be kept up-to-date with the latest news about all-new Mazda MX-30 as well as opportunities to see it in advance of the official launch in early 2021.

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Battery

Is the battery covered by a warranty?

Yes the battery in all-new Mazda MX-30 is covered by an 8-year or 100,000 mile warranty, whichever comes first. In case of an unexpected malfunction, the warranty covers all battery repair and/or replacement.

Charging

What is the difference between AC and DC charging?

AC (or alternating current) is the type of current supplied to our homes and work by the National Grid. It is most often supplied via a 3-pin socket. Because this current is easily accessible, it is the most common type of current used for electric vehicle charging infrastructure at home and on the public network. To charge using this current, the Mazda MX-30 uses a Type 2 plug. This is the most common plug type in the UK. You can use the Type 2 (mode 3) AC charging cable that comes as standard with the car to charge with your home wall box or AC public charger (if untethered).

DC (or direct current) enables faster charging, because it has a higher voltage. This type of electricity is only accessible via specialised DC chargers, usually found on motorways and some large retailers. All DC chargers will have specialist tethered cables attached to their units. To charge using this current, use a CCS (Combined Charging System) plug.

How does the charging process work?

It’s easy, and the same procedure as with every other electric vehicle. You plug it into your wallbox at home or at any public charging station in your area. Using the wallbox is highly recommended, as it offers you the convenience of charging from the comfort of your own home. You may also plug it into a normal electric socket although this is the slowest method of charging and not recommended as a regular way of charging.

What kind of plug does the all-new Mazda MX-30 use? Can i use any charging station for my vehicle?

This vehicle can be charged at any public charging station equipped with a CCS or type 2 plug. It can also be charged at home using a wallbox or a domestic socket.

How long does it take until the battery is fully charged?

Charging times vary according to how you do it. On the go, you may need only 40 minutes if you use a 50kW fast-charging station. Using a less powerful station (e.g. 22 kW), you may need 4.5 hours*. Overnight charging with your domestic plug at home may be completed in as little as 14.3 hours*, giving you time to recharge your own battery, as well as your car’s.

Living with an EV

How do electric cars work?

There are no gears in an electric car, it's direct drive - straight to the wheels. Just press the accelerator pedal and you get smooth power instantly from the electric motor; it's clean, efficient and produces strong performance with zero emissions.

Do electric cars need a gearbox?

Electric cars don't have gears, because they run directly from the electric motor. Speed depends on how much acceleration you demand. No clutch is required, since the electric motor can produce torque from 0 RPM upwards.

Can electric car batteries be recycled?

The batteries that power electric cars (and hybrids) can be recycled. The batteries, with their lighter weight and longer range, are lithium-ion type - just like laptops and mobile phones.

Do electric cars give off emissions?

An electric car doesn't have an exhaust or tailpipe, so it's emission free and can be classified legitimately zero - which is certainly beneficial for an urban environment where local air pollution is a real problem.