Ford Accident Management in Shropshire with Furrows

Making an insurance claim is never high on anyone’s list of fun things to do, but Ford owners have expert help at hand.

Ford Accident Management is a fully managed service here to assist in handling your claims, vehicle recovery, repair and courtesy car when you’ve had an accident. Our service is free and available to all Ford owners.

Just call our One Call number, 020 3564 4444 to be directed to the Ford Accident Management helpline also download the smartphone app to use in the event of an accident. 

Once we’re involved, our expert team will assist in making a claim if required then you can just sit back and let Ford do all the hard work for you. 

We will make sure your car is repaired to Ford’s exacting standard by expert staff using only Ford parts and ensure you have a replacement vehicle for the duration of your repairs.

We will:

  • Recover your vehicle where it cannot be driven, free of charge
  • Provide you with a free courtesy car – even if it’s not included in your insurance policy, even if you were at fault
  • Liaise with your insurance company to process the claim and have repairs approved
  • Complete your claim form
  • Ensure your vehicle is repaired at a Ford Accident Repair Centre
    • Only Ford genuine parts will be fitted
    • Only Ford trained technicians will work on your car
    • Your Ford panel warranty will be maintained

Don't forget to download the Ford Accident Management App to your smart phone.

You won't have to:

  • Remember all your details when you phone
  • Worry about looking for the number
  • Provide all the information to the call handler as this will automatically be sent to them from the app.

To find your nearest Ford Accident Repair Centre, click here or call Furrows Accident Repair at Shrewsbury, Telford or Oswestry.

In the event of an accident, phone Furrows Accident Repair at Shrewsbury (01743 454444), Telford (01952 641433) or Oswestry (01691) 654141 or Ford Accident Management on 020 364 444 or 0800 587 3673

Terms & Conditions

Ford Motor Company Limited and Furrows Limited reserve the right to change, amend or withdraw the whole or part of this offer at any time.

Ford Accident Management is provided on behalf of Ford Motor Company Limited by WRC Ltd. Company Registration No - 07768048 Registered in England and Wales. Registered Office: The Deep Business Centre, Tower Street, Hull, HU1 4BG.